Responsible Gaming

Responsible gaming at Hovarda on howarda.com is based on a simple principle: gambling must remain a form of entertainment that you consciously control, not a way to solve financial problems or cope with difficult emotions. We observe that healthy play starts with clear limits, an understanding of the risks, and the ability to stop at any time.

To expand on this, Hovarda is operated by Throne Entertainment B.V. under Curaçao licence no. #5536/JAZ. The site is not licensed by the UK Gambling Commission, and some UK regulatory protections (such as UKGC-based dispute schemes and GamStop coverage) may not apply. Nevertheless, this page reflects safer-gambling standards commonly promoted in the UK and offers tools, information, and contacts to help you stay in control while using howarda.com.

In reflection, Hovarda supports players by providing account-level limits, time-outs and self-exclusion options (where available), together with links to independent support organisations such as Gambling Therapy and GamCare. Gambling is strictly for adults aged 18+; if you are under 18, or if gambling is causing harm to you or your family, you must not use howarda.com and should seek professional support immediately.

Risk Awareness

We observe that gambling-related harm usually develops gradually. At Hovarda on howarda.com, early recognition of risk is essential, especially because offshore, non-UKGC sites can be funded through methods like cryptocurrency, e-wallets (for example Jeton Wallet) and non-UK-issued cards, which may make spending feel less tangible. You should also be aware that dormant accounts may incur a maintenance fee (for example, around €5 per month after 12 months of inactivity, until the balance reaches zero), which can quietly reduce unused balances.

Signs Of Potential Gambling Addiction

• Thinking about gambling or Hovarda frequently, even when you are at work, with family, or engaged in other activities.
• Betting more often or for higher stakes than you originally planned, or chasing losses by depositing again after losing.
• Using money intended for essentials (rent, bills, food, debts) to fund deposits, including via crypto or e-wallets.
• Hiding or lying about gambling activity, bank statements, e-wallet transactions, or crypto transfers from family or friends.
• Feeling anxious, irritable or depressed when you cannot gamble, or using gambling to escape stress, loneliness or other problems.
• Relying on future withdrawals or bonuses to solve financial difficulties or to "catch up" on debts.

Self-Assessment Check

To expand your understanding of your own behaviour, honestly consider the following questions. The more times you answer "Yes", the higher the risk that gambling is becoming harmful:

• Do you often gamble longer than you planned, or until you have used all available funds on howarda.com?
• Have you borrowed money, sold possessions or used credit (including crypto loans or overdrafts) to continue gambling?
• Do you feel the need to increase your stakes to get the same excitement as before?
• Have loved ones expressed concern about your gambling, or has it caused arguments at home?
• Have you missed work, studies or important responsibilities because of gambling or recovering from gambling sessions?
• Do you feel guilty or ashamed after gambling, but still find yourself returning to play?

In reflection, if any of these questions resonate with you, we strongly recommend using the tools described below (limits, time-outs, self-exclusion) and contacting an independent support organisation such as GamCare or Gambling Therapy for confidential advice.

Limits & Tools

We observe that clear, pre-set limits are one of the most effective ways to keep gambling under control. On Hovarda at howarda.com, you should regularly review your financial situation and only gamble with money you can afford to lose. Where available in your account, you can use the following tools.

Deposit Limits (Daily, Weekly, Monthly)

1. Access your account: Log in to howarda.com and go to "My Account" or "Profile".
2. Open the responsible gaming area: Select "Responsible Gaming", "Player Limits" or a similarly named section provided by Hovarda.
3. Choose a period: Set separate limits for daily, weekly and monthly deposits (for example, £20 per day, £50 per week, £150 per month). Use amounts that reflect your disposable income, not your total income or available credit.
4. Confirm and save: Review the numbers and confirm. In line with safer-gambling standards, lowering limits should take effect immediately or as soon as technically possible, while any request to increase limits may be subject to a cooling-off period (for example, 24 hours or longer) before it becomes active.

To expand the protection, we recommend setting the lowest limits that still allow you to enjoy the games as entertainment, and avoiding multiple funding methods (such as combining cards, e-wallets and crypto) that can obscure your overall spend.

Time Limits and Session Controls

• Session timers: If a session timer is available, activate it in the "Responsible Gaming" area of your account. Choose a maximum continuous play time (for example, 30, 45 or 60 minutes). When the timer expires, you will be reminded to take a break and may be logged out or asked to confirm you wish to continue.
• Reality checks: You may be able to enable on-screen reminders at set intervals (for example, every 30 or 60 minutes) showing how long you have been playing and how much you have won or lost. Use these prompts to reassess whether to continue.

Time-Out (Short Breaks)

1. Navigate to Time-Out: In "Responsible Gaming" or "Account Settings", select "Time-Out" or "Short Break" if provided.
2. Select duration: Choose a pause period, typically between 24 and 72 hours, or longer if available (for example, 7 or 30 days).
3. Confirm your decision: Read the on-screen summary (for example, you will not be able to log in or place bets during the time-out). Confirm to activate the break.

In reflection, technical tools are only effective if you use them before problems escalate. If you find yourself frequently adjusting limits upwards or cancelling breaks, this is a strong signal to stop gambling on howarda.com and seek professional support.

Self-Exclusion

We observe that some players need stronger, longer-term barriers to protect themselves. Self-exclusion is a serious step that blocks your access to Hovarda on howarda.com for a defined period, or permanently.

How To Request Self-Exclusion

1. Go to the self-exclusion area: Log in (if you still can safely do so) and navigate to "Responsible Gaming" > "Self-Exclusion" or an equivalent section. If you cannot find it, contact customer support via live chat on howarda.com and explicitly request self-exclusion.
2. Choose the duration: Select a period of at least 6 months, or longer (such as 1 year, 5 years or lifetime), in line with the options offered by Hovarda.
3. Confirm your decision: Carefully read the explanation of what self-exclusion means. You may be asked to tick a box or type "SELF-EXCLUDE" to confirm you understand that this block cannot normally be lifted before the selected period ends.
4. Receive confirmation: You should receive on-screen confirmation and, where possible, an email confirming the start date and duration of your self-exclusion.

Consequences of Self-Exclusion

• Account access: Once self-exclusion is active, you should not be able to log in, place bets or make deposits using your excluded account.
• New accounts: You must not attempt to open new accounts with Hovarda or other Hovarda-branded sites to bypass the exclusion. Throne Entertainment B.V. may use reasonable measures to detect and close such accounts.
• Remaining balance: You may request withdrawal of any remaining real-money balance, subject to KYC checks (passport/ID and proof of address). Processing times for withdrawals can vary (for example, 1 - 4 hours for cryptocurrency, instant to 24 hours for Jeton, 3 - 5 business days for some bank transfers), and may not be available to all UK banks or methods.
• Refunds and promotions: Wagers placed before self-exclusion normally remain valid, and unused bonuses may be forfeited according to the Terms and Conditions. Self-exclusion is a protective measure, not a mechanism for cancelling past losses.

In reflection, Hovarda's self-exclusion operates at the level of howarda.com and related brands under Throne Entertainment B.V., but it is separate from national schemes such as GamStop. UK players who want the broadest protection should also consider registering with GamStop for all UKGC-licensed sites, as explained below.

Support Resources

We observe that independent, confidential support is often essential when gambling stops being fun. Hovarda encourages all players, especially those in the UK, to contact professional services that specialise in gambling-related harm. Conversations with these organisations are usually free, anonymous and non-judgmental.

Local Support - United Kingdom

• National Gambling Helpline (GamCare): Call 0808 8020 133 (free from UK landlines and most mobiles) 24 hours a day, 7 days a week, for confidential advice, information and emotional support in English.
• GamCare Online Services: Access live chat, forums and structured treatment at www.gamcare.org.uk. These services are suitable for both gamblers and affected family members.
• NHS Support: The UK National Health Service offers specialist gambling treatment services. Visit www.nhs.uk and search for "gambling support" to find local clinics and referral pathways.

International Support Organisations

Gambling Therapy, which is already linked from the responsible gaming area of howarda.com, offers online support, groups and resources in multiple languages for players worldwide, including UK residents using offshore sites like Hovarda.

Self-Exclusion Schemes by Country

• United Kingdom - GamStop: GamStop is the national online self-exclusion scheme for UKGC-licensed operators. Registration at www.gamstop.co.uk is free and can block you from gambling online with participating UK operators for periods of at least 6 months, 1 year or 5 years. We reflect clearly that Hovarda on howarda.com is not licensed by the UKGC and is generally not covered by GamStop, so you should still use the local self-exclusion tools described in this page.
• Spain - RGIAJ: The Registro General de Interdicciones de Acceso al Juego (RGIAJ) is the Spanish national exclusion register for locally regulated operators. Spanish residents can request exclusion via the Spanish Directorate-General for the Regulation of Gambling (DGOJ). This does not automatically cover offshore sites such as howarda.com, so additional operator-level controls remain important.

Blocking Software and Device Controls

• Gamban: A paid app that blocks access to thousands of gambling sites and apps on your devices. See gamban.com for details. It can be especially useful for UK players who use offshore sites in addition to UKGC-licensed operators.
• BetBlocker: A free, charitable project that offers gambling website and app blocking across multiple platforms. Visit betblocker.org.
• Device-level restrictions: Use parental controls, app blockers or router-level filters to restrict access to gambling content, especially on shared devices or where there are minors in the household.

In reflection, these tools and schemes are most effective when combined: for example, a UK player may register with GamStop for UKGC sites, apply Gamban or BetBlocker to devices, and activate self-exclusion on Hovarda via howarda.com. All requests for help, whether to the operator or to support organisations, are handled with strict confidentiality and, where applicable, in accordance with data protection laws.

Help for Family

We observe that gambling problems rarely affect only the player; partners, children and other relatives can experience stress, financial harm and emotional trauma. If someone close to you is struggling with gambling on Hovarda or anywhere else, your support can make a significant difference, even if you cannot "fix" the problem alone.

How to Talk to a Person with a Gambling Problem

• Choose a calm, private moment and speak from a place of care rather than accusation. Use "I" statements ("I am worried because...") instead of blame.
• Describe specific behaviours (missed bills, secrecy about howarda.com accounts or crypto wallets, frequent deposits) and how these affect you and the family.
• Listen actively and allow the person to express their feelings. Avoid ultimatums unless safety or essential finances are at immediate risk.
• Encourage the person to use the tools on howarda.com (limits, time-outs, self-exclusion) and to contact professional support, while making clear that you are not trying to control them but to protect them.

Family Support Groups and Resources

• GamCare Forum & Chatroom: Family and friends can share experiences and receive support via the GamCare forums and group chats at www.gamcare.org.uk.
• Gambling Therapy - Family & Friends: Gambling Therapy offers specific online groups and resources for affected others at www.gamblingtherapy.org.
• GamAnon (Gamblers Anonymous Family Groups): Information on meetings for relatives and friends of problem gamblers is available at www.gamblersanonymous.org (see "Gam-Anon" links where available).

Recommended Next Steps for Families

• Consider speaking to a GP or mental health professional about the impact of the gambling problem on your own wellbeing, and ask about referrals to specialist gambling services.
• Contact national or local helplines (such as GamCare in the UK) to discuss practical steps, including financial safeguards like separating accounts, limiting access to shared funds, and seeking debt advice.
• If you believe the person is at immediate risk of harm (for example, serious self-harm or violence), contact emergency services or crisis mental health services immediately.

In reflection, you are not responsible for another person's gambling, but you can set healthy boundaries, seek support for yourself and encourage the gambler to use the tools and professional help available.

Operator's Commitment

We observe that responsible gaming is a shared responsibility between the player and the operator. Hovarda, operated by Throne Entertainment B.V. under Curaçao licence #5536/JAZ, commits to taking reasonable steps to identify and mitigate gambling-related harm, even though it is not licensed or supervised by the UK Gambling Commission.

Internal Risk Checks and Behaviour Monitoring

• Behavioural analysis: The operator may monitor indicators such as very frequent deposits, rapid increase in stakes, repeated failed deposit attempts, extended continuous play sessions and repeated requests to reverse withdrawals. These patterns can signal elevated risk.
• Warning messages and prompts: Where such patterns are observed, Hovarda may display on-site messages suggesting a break, a reduction in limits or the use of self-exclusion. These prompts are designed to help you reflect on your behaviour before harm escalates.
• Proactive contact: In higher-risk cases, support staff may contact you by email or via the site's messaging tools to discuss your play, recommend tools (limits, time-outs, self-exclusion) and share information about support organisations. Contact is typically based on a legitimate interest in preventing harm and combating fraud or misuse.

KYC, Financial Controls and Account Management

• Identity verification (KYC): In line with regulatory requirements under the Curaçao licence and international anti-money laundering standards, KYC checks are typically carried out on first withdrawal and may require passport/ID and proof of address (including UK utility bills). Verification usually takes around 24 - 48 hours, though times can vary.
• Payment processing structure: Payments may be processed by Throne Entertainment B.V. in Curaçao and/or related entities (for example, a Cyprus-based subsidiary for fiat payments such as TPM Services Limited). While these arrangements aim to ensure secure processing, they may mean that chargebacks, disputes and local consumer protections differ from those of UK-licensed operators.
• Dormant accounts: Accounts inactive for 12 months or more may be treated as dormant and, according to the Terms and Conditions, may incur a monthly maintenance fee (for example, approximately €5 until the balance reaches zero). Players are encouraged to withdraw unused balances and to close accounts or self-exclude if they no longer wish to gamble.

In reflection, Hovarda aims to align with widely recognised responsible gaming principles, including those promoted in the UK, while operating under Curaçao regulation. Players remain responsible for ensuring that their use of howarda.com complies with the laws of their own jurisdiction and for using the available tools and support services proactively.

Updates

We observe that responsible gaming standards, legal requirements and internal procedures may evolve over time. Hovarda therefore reviews this page and its safer-gambling tools periodically to reflect changes in law, regulation, technology and best practice.

• Website notifications: Material changes to responsible gaming policies or tools may be communicated via notices or banners on howarda.com, and by updating this page at howarda.com/en/responsible-gaming.
• Email communication: Where appropriate and where contact details are available, the operator may inform registered players by email about significant changes that could affect their rights, obligations or available tools.
• Terms and Conditions: Any change to relevant contractual terms will be reflected in the General Terms and Conditions at howarda.com/en/general-terms-and-conditions. In case of any inconsistency between this page and the Terms and Conditions, the Terms and Conditions prevail.
• Data coverage: The corporate and operational information used in this page is based on data collected up to May 2025 and compiled by James Walker (UK), and has been reviewed for continued relevance in 2026. Players should always refer to the latest information published directly on howarda.com.

Last updated: 20 January 2026.

Contact & Feedback

We observe that clear communication with players is central to effective responsible gaming. Hovarda encourages you to raise any concerns about your gambling behaviour, the tools available on howarda.com or the information on this page.

Responsible Gaming Contacts

According to the latest available data, Hovarda and Throne Entertainment B.V. do not publish a dedicated telephone number or email address exclusively for responsible gaming matters. Any official contact details should use the howarda.com domain. As a result:

• Live chat / on-site messaging: Where live chat or secure messaging is available on howarda.com, you can contact support and clearly state that your query relates to "responsible gaming" or "safer gambling" so it can be prioritised appropriately.
• General contact channels: If contact forms or general support emails are provided on howarda.com, you may use them to request help, self-exclusion or information about limits. Always include your username, but never share your password.

Feedback and Self-Control Requests

To expand the operator's ability to support you, Hovarda welcomes structured feedback. When contacting support via howarda.com, you may use the following format for responsible gaming requests:

• Subject: Responsible Gaming -
• Content: Your username, confirmation that you are the account holder, the specific tool you wish to activate (for example, "Please apply a 6-month self-exclusion to my account"), and any relevant context about your gambling behaviour.

In reflection, while specific phone numbers and emails for responsible gaming are not currently listed in the available data, Hovarda remains reachable through the official channels on howarda.com. For urgent emotional or clinical support, you should always prioritise independent helplines and services such as GamCare, Gambling Therapy, the NHS and other national support organisations described in this page.